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Partnership Team Member
Location: Norwell, MAPosition: Full-Time
Our company is seeking a candidate who can think on their feet, engage in challenging situations, and come up with creative solutions to ensure the success of our business as part of our Partnership Support Team. The team focuses on collaborating with and supporting our Headquarter Sales Teams via Logistics Management, Delivery Coordination, Order Processing and Tracking, and Inventory Management.
Specific Responsibilities include:
Provide prompt responses and resolutions to all customer/manufacturer inquiries regarding orders, invoicing, product quality, coordination of deliveries, availability of products, customer pricing and/or billing.
Develop customer relationships and communicate customer needs to sales account managers to achieve objectives
Identify opportunities to improve sales processes and efficiencies by understanding the needs and objectives of the business.
Analyze and process all orders and invoices with attention to detail and critical insight of the customer’s business
Work with sales executive on account-specific tasks such as deduction reconciliation, sell sheets, item maintenance, and administrative responsibilities as needed
All other duties as assigned
Skills and Qualifications for Success
Desire to learn new skills and adapt to changing responsibilities and procedures
Excellent written and verbal communication skills
Proficient with Microsoft Office products, and the capability to learn new programs
Ability to track, prioritize, and follow up on multiple tasks
Detail oriented
College Education or Equivalent Work Experience
This is a full-time office job, 40-hour/week position with benefits including medical, dental, disability, and paid time off. Hours are 8am-4:45pm Monday through Friday.
Experience:
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